Previous corporate bookers
Reconnect with HR, travel, mobility and procurement contacts who have previously placed accommodation bookings.
AI SMS Automation for Corporate Housing
Turn your existing contact database into new accommodation bookings.
Your business already has years of previous guests, corporate bookers and inquiries that never converted. Our AI-powered SMS automation starts genuine conversations, identifies new accommodation requirements and passes qualified opportunities to your reservations team — without adding more chasing or admin.
Previous inquiries reactivated
New leads contacted instantly
No extra sales staff required
9:41
CityStay Residences
SMS · Active now
Hi Sarah, it's CityStay Residences. You previously contacted us about corporate housing in Dallas. Do you have any upcoming furnished housing requirements we may be able to help with?
Possibly. We have two employees relocating in September.
No problem. Do you know the preferred neighborhood, approximate arrival date and how long they will be staying?
Uptown Dallas from September 7 for around three months. Two one-bedroom units.
Thanks. I've passed those details to our reservations team so they can check suitable units and pricing for you.
Perfect, thank you.
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iMessage
- AI conversations that feel human
- Reconnect with previous bookers
- Works 24 hours a day
- Human takeover available
- No mobile app required
- Professional US implementation
The problem
You're sitting on thousands of untapped booking opportunities.
Corporate housing and extended-stay businesses spend years building relationships with guests, bookers, relocation companies, travel teams and corporate clients.
Every website inquiry, quoted stay, completed booking and corporate introduction adds another valuable contact. Yet most hear from the accommodation provider only when they happen to submit another inquiry.
Nothing is necessarily broken. Reservations teams are busy handling current arrivals, availability searches, quotes, extensions, guest issues and live bookings. Proactive follow-up is often postponed because immediate operational work takes priority.
Meanwhile, old inquiries, previous guests and dormant corporate accounts quietly become less valuable while the business continues paying to generate new leads.
- Previous guests are rarely asked about future requirements.
- Quotes that did not convert are often forgotten.
- Corporate bookers may move to another provider.
- Dormant accounts are not contacted consistently.
- Website inquiries can wait until the next working day.
- Valuable contact data sits unused inside inboxes and spreadsheets.
Many of these contacts will need accommodation again. The opportunity is to reach them with a relevant message at the right time and make it easy for them to reply.
The solution
AI conversations that generate more bookings.
Generic bulk texts feel like adverts and are easy to ignore. Instead, each contact receives a relevant message based on their previous relationship with the accommodation provider.
A former guest may be asked whether they have another extended stay coming up. A corporate booker may be asked about forthcoming relocations or projects. An inquiry that never converted may be asked whether accommodation is still required.
When someone replies, the AI continues the conversation, asks sensible qualifying questions and collects the information the reservations team needs. It can identify details such as destination, dates, length of stay, number of apartments, bedroom requirements, area preferences, budget and reason for travel.
When a genuine requirement is identified, the conversation and summary are passed to the human team to confirm availability, rates and suitable options.
9:41
Corporate accommodation inquiry
SMS · Active now
Do you have any corporate housing near Downtown Austin?
We provide furnished corporate housing across the Austin metro. I can collect the details for the reservations team. What date would the stay begin?
October 12 for approximately eight weeks.
Thank you. How many guests will be staying, and do you require a studio or one-bedroom apartment?
One guest, preferably a one-bedroom. It's for an employee relocating from Chicago.
Understood. Is there an approximate nightly or monthly budget the team should work within?
Around $5,000 per month.
Thanks. I'll pass the full requirement to the reservations team so they can check suitable options and availability.
Great, thank you.
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iMessage
How it works
Four steps from database to qualified booking inquiry.
- 01
Import your contact database
Provide an agreed export of previous guests, corporate bookers, old inquiries or dormant clients from your CRM, PMS, booking platform, inbox or spreadsheet. The setup should not require reservations staff to learn a complicated new system.
- 02
Choose a campaign
Previous guest reactivation, corporate booker reactivation, unconverted inquiry follow-up, dormant account reactivation, quote follow-up, upcoming project requirements, relocation requirements, or repeat and extended-stay campaigns.
- 03
AI starts personalized conversations
Each contact receives a message relevant to their previous relationship with the business. When they reply, the AI responds, asks questions and identifies whether there is a current or forthcoming accommodation requirement.
- 04
Opportunities reach your team
Qualified requirements are passed to the appropriate reservations or sales contact with the conversation history and key details. The human team then checks properties, availability, rates and booking terms.
Flagship service — database reactivation
Turn old contacts into new booking revenue.
Most corporate housing and extended-stay providers already hold years of valuable contact data. Instead of relying entirely on finding new customers, the system reconnects with people and businesses that already know the company or have previously expressed an interest in its accommodation.
These contacts require less introduction than a completely cold prospect and may already have repeat, relocation, project or extended-stay requirements. Campaigns can be segmented according to the contact's previous relationship with the business and the likely timing of their next requirement.
Unconverted inquiries
Reopen conversations with people who requested availability or rates but never booked.
Previous guests
Ask former guests whether they have another business trip, relocation or extended stay coming up.
Dormant company accounts
Reconnect with corporate clients and agencies that have not placed a booking recently.
Previous project clients
Contact companies that previously required accommodation for engineering, construction, consulting, training or other temporary projects.
Relocation and mobility contacts
Ask previous relocation bookers about forthcoming employee moves and temporary assignments.
9:41
Previous corporate booker
SMS · Active now
Hi Claire, it's the team from CityStay Residences. You previously booked housing with us for one of your employees. Do you have any upcoming relocation or extended-stay requirements?
Actually, yes. We may need housing in Charlotte from November.
Thanks. Do you know how many employees will be traveling and approximately how long they will need housing?
Three employees for four months.
Would they each require a separate one-bedroom unit?
Yes, ideally in the same community.
Thanks. I'll pass that requirement to the reservations team so they can discuss the dates, location and budget with you.
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iMessage
One reply can reveal a multi-apartment requirement.
A dormant corporate account is often only one question away from a live requirement. The AI opens the conversation, establishes the destination, dates, number of apartments and length of stay, then hands the complete requirement to your reservations team for pricing and availability.
Seconds, not the next morning.
A new website or advertising inquiry can receive an SMS within seconds, even outside normal office hours — collecting the destination, dates and apartment requirement while the inquiry is still fresh.
Secondary service — speed to lead
Never lose another website inquiry.
Corporate accommodation inquiries are often sent to several providers at the same time. The provider that responds quickly, professionally and asks the right questions has a better chance of progressing the requirement.
With speed to lead, a new website or advertising inquiry can receive an SMS within seconds, even outside normal office hours.
- Confirm the inquiry has been received
- Ask for missing dates and stay details
- Identify the destination and preferred area
- Collect apartment and bedroom requirements
- Ask whether the booking is personal or corporate
- Qualify the length of stay and approximate budget
- Alert the reservations team when a human is needed
No inquiry is forgotten, and nothing automatically waits until the next working morning.
Revenue opportunities
Campaigns that identify valuable accommodation requirements.
Each campaign can target a different part of the database, with messaging based on the contact's previous relationship with the business and the type of accommodation they may require.
Previous Guest Reactivation
Corporate Booker Reactivation
Unconverted Inquiries
Quote Follow-Up
Dormant Accounts
Relocation Requirements
Project Accommodation
Extended Stays
Insurance Accommodation
Film and Production Stays
Training Programs
Graduate Programs
Repeat Bookings
Booking Extensions
Seasonal Projects
Event Accommodation
Why SMS
The channel accommodation bookers actually respond to.
Direct
Straight to the phone
Messages arrive on the contact's mobile phone without relying on them checking an inbox.
Fast
No waiting
Conversations can begin immediately rather than waiting until the next working day.
No apps
Works everywhere
Contacts can reply from any standard mobile phone without downloading anything.
Conversational
One question at a time
The AI can ask one useful question at a time, making it easier for the contact to provide a complete requirement.
Nothing to install and nothing for the prospect to log into — the conversation begins on the phone already in their hand.
The outcome
More opportunities, less chasing.
More accommodation inquiries
More repeat bookings
Reactivated corporate accounts
Better inquiry follow-up
Less manual chasing
Faster initial responses
Conversations outside office hours
More consistent lead qualification
Fewer forgotten quotes
Better use of existing data
More time for live bookings
Growth without immediately hiring
Responsible communication
Built for professional accommodation businesses.
Customer and corporate contact data carries responsibility. Campaigns should be relevant, controlled and based on data the accommodation provider is entitled to use.
The client approves the messaging and campaign audience, maintains control of the conversations and can step in whenever a human response is appropriate.
The client remains responsible for ensuring its database and intended communication comply with applicable laws, regulations and platform policies. Campaigns are not automatically compliant by default — the audience and messaging must be reviewed and approved before launch.
Appropriate contact data
Campaigns should only use contacts the business is permitted to message for the intended purpose.
Human takeover available
A member of the sales or reservations team can step into a conversation and continue it personally.
Full conversation history
Messages and replies are logged so the team can understand the requirement and previous discussion.
Controlled campaign setup
Messaging, segmentation, timing, qualification questions and handover rules are agreed before launch.
The numbers
What one recovered accommodation requirement could mean.
Illustrative examples — not guaranteed results
$4,500
Illustrative value of one 30-night one-bedroom booking
Example figure only
$13,500
Illustrative value of three apartments booked for one month
Example figure only
90 nights
Illustrative project or relocation stay
Example figure only
One conversation
Could uncover a multi-apartment or repeat corporate requirement
Example scenario only
These examples are for illustration only. Actual booking values depend on destination, apartment type, length of stay, season, rates, availability and client requirements.
Example campaign modelling — hypothetical estimates only
| Campaign | Contacts messaged | Estimated reply rate | Potential qualified inquiries |
|---|---|---|---|
| Previous corporate bookers | 1,200 | 8–12% | 95–145 |
| Unconverted inquiries | 2,500 | 5–9% | 125–225 |
| Previous guests | 3,000 | 6–10% | 180–300 |
| Dormant company accounts | 800 | 7–11% | 55–90 |
| Project accommodation contacts | 600 | 6–10% | 35–60 |
Illustrative modelling only. Results vary according to data quality, messaging, timing, audience, offer and the client's sales process.
Independent corporate housing operator
Database: previous guests and direct inquiries
Reconnecting with guests who stayed or enquired in the last 24 months
- Database
- Previous guests and direct inquiries
- Campaign
- Reconnect with people who stayed or enquired during the previous 24 months.
- Potential outcome
- New repeat-stay and business-travel conversations passed to reservations.
Corporate housing provider
Database: corporate bookers and dormant client accounts
Asking dormant accounts about upcoming projects and relocations
- Database
- Corporate bookers and dormant client accounts
- Campaign
- Ask about upcoming projects, relocations and extended stays.
- Potential outcome
- Previously inactive companies identify new requirements.
Accommodation booking agency
Database: unconverted inquiries and previous bookers
Following up historic requests while answering new inquiries instantly
- Database
- Unconverted inquiries and previous bookers
- Campaign
- Follow up historic requests and respond immediately to new website inquiries.
- Potential outcome
- More complete requirements and fewer inquiries lost through delayed follow-up.
Estimate the opportunity
What could your contact database be worth?
Move the sliders to see what a modest level of reactivation could mean across a year of campaigns.
Visible assumption: an estimated 0.5% of contacts messaged become bookings. This is a conservative example figure, not a promised conversion rate.
25
Estimated potential bookings per campaign
100
Estimated potential bookings per year
$33,333
Estimated potential additional monthly booking revenue
$400,000
Estimated potential additional annual booking revenue
Illustrative estimates only. Results vary according to database quality, contact permissions, audience, messaging, destination, availability, rates, campaign timing and the effectiveness of the human sales process.
FAQs
Questions accommodation providers ask us.
How does the AI work?
We load an agreed contact list and campaign information, then send a personalized opening message to each suitable contact. When someone replies, the AI continues the conversation using the approved information and qualification flow. It asks relevant questions, identifies genuine accommodation requirements and passes suitable opportunities to the human team. It should not invent rates, properties or availability.
Can our team take over conversations?
Yes. A member of your team can take over whenever a personal response is more appropriate. The conversation history and information already collected remain available.
Who can we contact?
That depends on the data, the previous relationship, the intended campaign and the applicable communication requirements. The campaign audience should be reviewed and approved before any messages are sent.
Can we run more than one campaign?
Yes. Different campaigns can be created for previous guests, corporate bookers, old inquiries, dormant accounts, relocation contacts or project clients. Each can use different messaging and qualification questions.
Is this suitable for independent operators?
Yes. It may suit independent operators, regional groups, corporate housing providers, aparthotels and booking agencies, provided they have a suitable database and a team able to handle qualified opportunities.
How quickly can we launch?
Launch timing depends on the available data, messaging, campaign complexity, approval process and any required system connections. We agree a realistic timeline with you during discovery.
Will people know they are speaking with AI?
Messaging should be transparent and professional. The important point is that contacts receive a fast and useful response, while anything outside the agreed scope is passed to a human rather than guessed.
Can the messages be customised?
Yes. The company name, wording, tone, campaign audience, qualification questions, handover process and opt-out wording can be agreed before launch.
Can it confirm apartment availability and rates?
Only where accurate, current information is available through an agreed setup. Otherwise, the system gathers the requirement and passes it to the reservations team to check availability, apartment options and pricing.
Can this work with our CRM or booking platform?
This depends on the platform and required workflow. The most suitable setup can be discussed during the discovery process.
Can it respond to website inquiries immediately?
Yes. A speed-to-lead workflow can send an initial SMS shortly after a website inquiry is received, collect missing information and alert the reservations team.
Does it replace our reservations team?
No. It handles repetitive initial conversations and follow-up. The human team remains responsible for recommending apartments, confirming availability, quoting rates, agreeing terms and closing bookings.
Do you provide support?
Yes. Amzus Digital can assist with campaign setup, messaging, qualification flows, testing, launch and ongoing review.
Your next booking could already be in your database.
Your business has already done the hard work of building relationships with guests, bookers and corporate clients. We help you start more conversations that lead to qualified accommodation opportunities and new revenue.